Please see attachment for full job description.
Works with MSD Training Team and MSD Operations to design and deliver training programs for
MSD employees. Works with subject matter experts and resource materials to design training
modules and related materials. Schedules classes with supervisors for their employees. Assists
with the administration of training records, eLearning courses, and employee certifications.
Supports Training Team initiatives, as well as other organizational needs as they arise.
ESSENTIAL JOB FUNCTIONS:
Designs and delivers training programming to MSD employees, with special emphasis on core
services. Conducts ongoing training needs analysis and updates programs to reflect needs
where indicated. Works with MSD and Operations staff, as well as external vendors, to provide
coordinated training services across divisions, and to promote MSD programs and initiatives.
Assists with the development and administration of wastewater operator guidelines. Provides
support for employees working to obtain/maintain professional certifications/licenses. Performs
administrative tasks such as scheduling and communicating about training programs,
maintaining training participation records, and generating reports. Proactively participates in
development of own professional skills and knowledge as a subject matter expert in the area of
wastewater treatment. Keeps management updated on new regulations or laws related to MSD
operations and training activities. Recommends strategies to improve performance of MSD
employees. Promotes both a positive work environment for MSD employees and a positive
community perception of MSD. Performs other duties as assigned.