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POSITION FILLED-Director of Training

  • April 22, 2022 12:05 PM
    Message # 12729112
    Katie Ryan Fotiadis (Administrator)

    This is a remote position with headquarters in Louisville.

    Contact: Mary Ellen Mobley maryellen@peoplestrategyconsulting.com




    Company Overview

    At FranNet, our vision is to be the world's leading franchise consulting company for top-quality franchisors and prospective franchisees while differentiating FranNet with community-focused franchise consultants bringing business expertise and guidance to our clients. We accomplish this by leveraging the expertise of our local franchise consultants to help match prospective franchisees with the franchising opportunities that give them the best chance to be successful.  Behind the expertise and caring we provide is a nationwide network of employees who embrace their purpose of helping our clients succeed as entrepreneurs.  In return, not only do our employees have a lucrative career, but they experience the joy of helping others and making a difference in the lives of the people we serve.


    Position Summary

    Delivers company training programs and workshops to FranNet Consultants and Franchisors. Monitors the effectiveness of training on FranNet Consultants using individual or group performance results. Collects feedback on sessions from attendees to use for future improvements to content and presentation. Contributes to new training program design and existing program enhancements. Assists in the development and creation of lesson plans and training aids. Typically reports to a manager. Works on projects/matters of limited complexity in a support role.


    Principal Duties and Responsibilities

          Train, onboard and provide continuing education to FranNet Associates/Independent Contractors, Consultants, Office Assistants, and our Franchisors partners.

          Update training manuals

          Host, coordinate and maintain webinars for IFA.  Participate in webinar, train and provide updates for the FranFit program.

          Track Accountability Groups and assign new Associates

          Update and maintain the Operations Brand Standards Manual

          Assist with creation of topics/content for national meetings

          Maintain content in the Hub

          Maintain the training site in FRED

          Maintain address book, microsites, SDF’s (Salesman Disclosure Forms)

          Train, communicate changes and troubleshoot problems for Consultants on our CRM (FranConnect) and our other tools.


    Position Qualifications/Requirements

      Excellent verbal and written communication skills

      People-centric with interpersonal savvy

      Solid organizational skills with ability to multi-task

      Excellent attention to detail

      Good judgment and adaptability

      Ability to work and grow in team and individual environments

      Stress tolerant and resilient


    Education and Experience

    • Bachelor's degree or equivalent combination of education and experience

    • Two years experience in a training capacity preferred

    • Franchise experience is a plus


    ADA Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    •     Use of hands:  use of computer, telephonic and other electrical equipment

    •      Communicate:  frequent verbal and written communications

    •    Physical:  must be able to climb a flight of stairs; must be able to lift packages of up to 25 pounds


    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • This position primarily works in a climate controlled based setting

    • May be exposed to varied outside weather conditions during travel

    • This is a remote position


      Commensurate with experience

      Benefits include medical, dental and vision, simple IRA, flex time and vacation time


    Last modified: May 20, 2022 9:22 AM | Katie Ryan Fotiadis (Administrator)
ATD Kentuckiana | 3044 Bardstown Road, #1275 | Louisville, KY 40205


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