This is a remote position with headquarters in Louisville.
Contact: Mary Ellen Mobley maryellen@peoplestrategyconsulting.com
FRANNET
DIRECTOR OF TRAINING
(REMOTE POSITION)
Company Overview
At FranNet, our vision is to be the world's leading franchise consulting company for top-quality franchisors and prospective franchisees while differentiating FranNet with community-focused franchise consultants bringing business expertise and guidance to our clients. We accomplish this by leveraging the expertise of our local franchise consultants to help match prospective franchisees with the franchising opportunities that give them the best chance to be successful. Behind the expertise and caring we provide is a nationwide network of employees who embrace their purpose of helping our clients succeed as entrepreneurs. In return, not only do our employees have a lucrative career, but they experience the joy of helping others and making a difference in the lives of the people we serve.
Position Summary
Delivers company training programs and workshops to FranNet Consultants and Franchisors. Monitors the effectiveness of training on FranNet Consultants using individual or group performance results. Collects feedback on sessions from attendees to use for future improvements to content and presentation. Contributes to new training program design and existing program enhancements. Assists in the development and creation of lesson plans and training aids. Typically reports to a manager. Works on projects/matters of limited complexity in a support role.
Principal Duties and Responsibilities
● Train, onboard and provide continuing education to FranNet Associates/Independent Contractors, Consultants, Office Assistants, and our Franchisors partners.
● Update training manuals
● Host, coordinate and maintain webinars for IFA. Participate in webinar, train and provide updates for the FranFit program.
● Track Accountability Groups and assign new Associates
● Update and maintain the Operations Brand Standards Manual
● Assist with creation of topics/content for national meetings
● Maintain content in the Hub
● Maintain the training site in FRED
● Maintain address book, microsites, SDF’s (Salesman Disclosure Forms)
● Train, communicate changes and troubleshoot problems for Consultants on our CRM (FranConnect) and our other tools.
Position Qualifications/Requirements
• Excellent verbal and written communication skills
• People-centric with interpersonal savvy
• Solid organizational skills with ability to multi-task
• Excellent attention to detail
• Good judgment and adaptability
• Ability to work and grow in team and individual environments
• Stress tolerant and resilient
Education and Experience
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Bachelor's degree or equivalent combination of education and experience
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Two years experience in a training capacity preferred
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Franchise experience is a plus
ADA Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Use of hands: use of computer, telephonic and other electrical equipment
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Communicate: frequent verbal and written communications
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Physical: must be able to climb a flight of stairs; must be able to lift packages of up to 25 pounds
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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This position primarily works in a climate controlled based setting
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May be exposed to varied outside weather conditions during travel
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This is a remote position
Salary
● Commensurate with experience
● Benefits include medical, dental and vision, simple IRA, flex time and vacation time
04/13/2022
