Did You Apply It? How to Measure the Application Rate
of Your Programs.
Done well, learning measurement feeds a strategic process that gives businesses the data necessary to make better decisions more quickly. Measurement should deliver actionable information. According to Bersin, only 10% of Learning Leaders are "very effectively able" to use data and analytics to respond to shifting or time-sensitive business needs, making existing learning programs quickly irrelevant to business direction and learners' day-to-day performance requirements. Simply put, that has to change. But we have to be realistic – most of us don’t have extra budget to hire a Learning analytics person, bring in a measurement platform, or conduct a resource-intensive ROI study. Instead, we have to focus on the greatest indicators of success or failure. So if you’re only going to measure 1 thing, measure Application.
Learning Objectives At the end of this session, the learner will be able to:
· Articulate why it is critical to move beyond efficiency data.
· Collect effectiveness data, including the leading indicator of success: Application Rate.
· Report efficiencies, effectiveness and outcomes data together to tell a complete story of value that will enable learning leaders to influence smarter, faster and better business decisions.
Session Facilitator: Kristin Thomas, Consulting Services Manager, Skillsoft
Kristin is a workplace learning consultant helping clients achieve measurable business outcomes from their learning investments. Kristin is a Consulting Services Manager for Skillsoft, where she has been consulting with a global account base for the past 6 years. Prior to Skillsoft, Kristin held L&D positions at The Steak n Shake Company, Double-Take Software, and Vision Solutions. Kristin became a Certified ROI Professional with the ROI Institute in 2013 and leverages this knowledge to deliver best practices and proven methodologies to her global account base. Kristin has led more than 20 client organizations from a negative return on their L&D investment to positive ROI, has authored numerous blog posts and case studies on learning measurement, and facilitates workshops for L&D professionals to increase their measurement maturity. Kristin resides in Indianapolis with her husband, 2 young sons and dog.